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Returns & exchanges policy:

Thanks for shopping at GB Store GH. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.


As with any shopping experience, there are terms and conditions that apply to transactions at GH Store GH. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at GB Store GH, you agress to the terms set forth below along with GB Store GH's Privacy Policy.


If there's something wrong with the product you bought, or if you are not happy with it, you have two weeks to issue a refund and return your item.


1. The package needs to come back with the original receipt of the purchase.


2. The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.

Refunds

We at GB Store GH commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.


Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, We may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarity about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.


We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is such that the items won't get damaged during transit. Please not that GB Store GH is not liable for damages that are caused to the items during transit or transportation.


We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take 10-15 business days to process but you will be notified when you receive your money.

Shipping

GB Store GH is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return. Shipping also takes 3-5 working days

Your Consent

By using our platform, registering our account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.